ibeth Privacy Policy

1.Who We Are (Data Controller)

ibeth.win ("ibeth," "we," "us," or "our") is the data controller responsible for the personal data processed in connection with the ibeth online casino and sports betting platform, accessible at https://ibeth.win. ibeth is a PAGCOR-licensed operator. As data controller, ibeth determines the purposes and means of processing your personal data and is accountable for compliance with the Data Privacy Act of 2012 (RA 10173) and all related regulations issued by the National Privacy Commission (NPC) of the Philippines.

For all data privacy inquiries, you may contact ibeth's Data Protection Officer via the contact information set out in Section 14 of this Policy.

2.Personal Data We Collect

ibeth collects the following categories of personal data from Players and website visitors:

3.How ibeth Uses Your Personal Data

ibeth processes your personal data for the following specific purposes:

3.1 Account Management & Platform Access

To create, maintain, and secure your ibeth Account; to authenticate your identity during ibeth Login sessions; to process deposits and withdrawals via GCash, PayMaya, and Philippine bank channels; and to provide access to all ibeth gaming products.

3.2 Regulatory Compliance

To comply with PAGCOR licensing requirements, including KYC identity verification, age verification (21+ mandatory), and AML (Anti-Money Laundering) obligations under the Anti-Money Laundering Act of 2001 (RA 9160, as amended). PAGCOR may require ibeth to submit player data as part of its regulatory oversight function.

3.3 Security & Fraud Prevention

To monitor login patterns and detect unauthorized Account access; to identify and investigate suspected fraud, cheating, collusion, or Terms of Service violations; to enforce ibeth's one-account-per-person policy; and to report suspected financial crimes to the appropriate Philippine authorities.

3.4 Customer Support

To respond to inquiries, complaints, and support requests submitted via ibeth's live chat and email support channels. Support communications are retained to maintain quality standards and resolve disputes.

3.5 Responsible Gaming

To administer ibeth's responsible gaming program — including processing self-exclusion requests, enforcing deposit limits, and flagging gaming patterns that may indicate problem gambling behavior, as required under PAGCOR's responsible gaming framework.

3.6 Platform Improvement

To analyze aggregated, anonymized usage data to improve ibeth's platform performance, game selection, payment processing speeds, and user experience for Filipino players.

4.Legal Bases for Processing

ibeth processes your personal data on the following legal bases under RA 10173:

• Contractual necessity: Processing required to fulfill ibeth's obligations under the Player account agreement — including Account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, AML laws, tax reporting obligations, and NPC data protection requirements.
• Legitimate interests: Processing for fraud detection, platform security, responsible gaming enforcement, and platform analytics, where these interests do not override your fundamental rights.
• Consent: Where ibeth relies on your consent for a specific processing activity (e.g., optional marketing communications), you may withdraw consent at any time without affecting the lawfulness of prior processing.

5.Data Sharing & Disclosure

ibeth does not sell your personal data to third parties for commercial marketing purposes. ibeth shares your data only as described below:

5.1 Regulatory Authorities

ibeth may disclose Player data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other Philippine government bodies where disclosure is required by law, court order, or regulatory directive.

5.2 Payment Processors

Financial data is shared with ibeth's payment partners — including GCash (GXI), PayMaya (Maya Bank), BPI, BDO, and Metrobank — solely to process deposit and withdrawal transactions. These partners operate under their own privacy policies and are bound by applicable Philippine financial regulations.

5.3 Game Providers

Certain technical and gaming data (e.g., session identifiers) may be shared with ibeth's licensed game studio partners (e.g., Pragmatic Play, NetEnt) solely to deliver the game experience and maintain game integrity. These providers are contractually bound to process data only as instructed by ibeth.

5.4 Service Providers

ibeth uses third-party service providers for hosting, cybersecurity, fraud detection, and customer support infrastructure. These providers act as data processors under binding agreements with ibeth and may not use your data for their own purposes.

6.Cookies & Tracking Technologies

ibeth uses cookies and similar tracking technologies to operate the Platform effectively. The categories of cookies used are:

• Strictly necessary cookies: Required for ibeth Login session management, security token validation, and core Platform functionality. These cannot be disabled without breaking Platform access.
• Performance cookies: Used to collect anonymized data about page load times, error rates, and feature usage to improve ibeth's platform performance for Filipino users on mobile and LTE connections.
• Functional cookies: Used to remember your preferences — such as language settings and responsible gaming limits — to provide a personalized ibeth experience across sessions.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the ibeth Platform, including ibeth Login functionality.

7.Data Retention

ibeth retains your personal data for as long as necessary to fulfill the purposes set out in this Policy, subject to the following minimum retention periods:

• Account and KYC data: Retained for a minimum of five (5) years from Account closure, as required by PAGCOR licensing conditions and AML regulations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine AML law.
• Gaming activity records: Retained for three (3) years from Account closure.
• Customer support records: Retained for two (2) years from the date of the support interaction.

Upon expiry of the applicable retention period, ibeth will securely delete or anonymize your personal data unless a longer retention period is required by law.

8.Your Data Rights

Under the Data Privacy Act of 2012 (RA 10173), ibeth Players have the following rights with respect to their personal data:

• Right to Access: You may request a copy of the personal data ibeth holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data in your ibeth Account.
• Right to Erasure: You may request deletion of your personal data where ibeth no longer has a legal basis to retain it, subject to applicable retention obligations.
• Right to Object: You may object to processing based on ibeth's legitimate interests. ibeth will comply unless it has compelling legitimate grounds that override your rights.
• Right to Data Portability: You may request a structured, machine-readable copy of personal data you have provided to ibeth.
• Right to Complain: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.

To exercise any of the above rights, contact ibeth's Data Protection Officer using the contact information in Section 14. ibeth will respond within thirty (30) days of receiving a verifiable request.

9.Data Security

ibeth implements technical and organizational security measures appropriate to the sensitivity of the data processed, including:

• 256-bit SSL/TLS encryption for all data in transit between Players and ibeth's servers.
• Encryption of sensitive data at rest, including financial data and government ID images submitted during KYC verification.
• Strict access controls — ibeth staff access to Player data is role-limited and logged.
• Regular security assessments and penetration testing of ibeth's Platform infrastructure.
• Incident response procedures that comply with NPC breach notification requirements.

In the event of a personal data breach that is likely to result in risk to the rights and freedoms of affected Players, ibeth will notify the NPC within 72 hours of becoming aware of the breach, and will notify affected Players without undue delay as required by law.

10.Children & Minors

ibeth does not knowingly collect personal data from individuals under 21 years of age. The ibeth Platform is strictly for adults 21 years and above, as mandated by PAGCOR. Age verification is enforced during registration. If ibeth becomes aware that personal data has been collected from a person under 21 years of age, ibeth will promptly close the associated Account, void all gambling activity, and delete the minor's personal data in accordance with applicable law.

11.Cross-Border Data Transfers

In certain circumstances, ibeth's data may be processed by service providers or game studio partners located outside the Philippines. Where such transfers occur, ibeth ensures that adequate data protection safeguards are in place — including contractual clauses that require the recipient to process data to a standard equivalent to that required under Philippine law. ibeth will not transfer your personal data to a third country or international organization unless such safeguards are in place.

12.Third-Party Links

The ibeth Platform may contain informational references to third-party services (e.g., GCash, PAGCOR). ibeth is not responsible for the privacy practices of any third party. This Privacy Policy applies solely to data processed by ibeth in connection with the ibeth Platform. Players are encouraged to review the privacy policies of any third-party services they interact with.

13.Changes to This Privacy Policy

ibeth reserves the right to update this Privacy Policy at any time to reflect changes in ibeth's data processing practices, legal requirements, or PAGCOR regulatory obligations. Material changes will be communicated to registered Players via the email address on file and/or by a prominent notice on the ibeth Platform at least seven (7) days before the changes take effect. Continued use of ibeth after the effective date of any revised Privacy Policy constitutes acceptance of those changes.

14.Contact — Data Protection Officer

For all data privacy inquiries, data subject rights requests, or concerns regarding ibeth's processing of your personal data, please contact ibeth's Data Protection Officer: