ibeth Frequently Asked Questions

ibeth accepts the following Philippine government-issued photo IDs for KYC verification: passport, UMID, SSS ID, driver's license, PhilSys National ID, and Voter's ID. KYC is triggered before your first withdrawal or when ibeth's compliance team flags your account for review. Upload clear photos of the front and back of your ID through your ibeth account settings. Verification is usually completed within one business day.

No. ibeth strictly enforces a one-account-per-person policy. Creating duplicate accounts — whether using the same or different personal details — is a breach of ibeth's Terms and Conditions. ibeth's system detects duplicate accounts through device fingerprinting and KYC identity checks. All duplicate accounts will be closed and balances forfeited pending review.

Click "Forgot Password" on the ibeth login page and enter your registered email address or Philippine mobile number. ibeth will send a password reset link or OTP within a few minutes. If you do not receive it, check your spam folder or try the mobile number option. For persistent login issues, contact ibeth's 24/7 live chat support and a team member will assist you promptly.

To permanently close your ibeth account, contact the support team via 24/7 live chat or email [email protected]. State your account username and your reason for closure. ibeth will settle any pending bets, process your remaining eligible balance back to your verified payment method, and close the account within a reasonable period. If you are closing due to problem gambling concerns, consider activating ibeth's self-exclusion tool instead.

Log in to your ibeth account and go to the Deposit section. Select GCash as your payment method, enter the amount you wish to deposit in PHP, and confirm. You will be redirected to the GCash authorization screen to approve the transaction. The deposit is credited to your ibeth wallet within minutes. GCash is the fastest and most popular deposit method for Filipino ibeth players.

ibeth's minimum deposit is ₱100 PHP for GCash and PayMaya transactions. For bank transfers via BPI, BDO, or Metrobank, the minimum deposit is ₱500 PHP. Minimum deposit amounts may vary by payment method and are displayed on the ibeth deposit screen before you confirm any transaction. Visa and Mastercard card deposits have their own minimums displayed at checkout.

GCash and PayMaya withdrawals at ibeth are typically processed within 3 to 30 minutes once approved. Bank transfers to BPI, BDO, and Metrobank take up to 4 business hours. Processing times may be longer during Philippine public holidays or system maintenance windows. Withdrawals require your KYC to be verified. ibeth aims to process all withdrawal requests as fast as technically possible.

ibeth does not charge platform fees on deposits or withdrawals. However, your payment provider — GCash, PayMaya, BPI, BDO, or your card issuer — may apply their own transaction fees or transfer limits independent of ibeth. Always check with your payment provider for their current fee schedule. ibeth will always display the net amount credited to or debited from your ibeth wallet.

ibeth may place a temporary hold on withdrawals if: your KYC verification is incomplete, there is an active bonus with unsatisfied wagering requirements, ibeth's compliance team has flagged the transaction for AML review, or a chargeback has been initiated on your account. In most cases, ibeth will contact you via email with instructions to resolve the hold. For urgent cases, contact ibeth's live chat support team directly.

By default, ibeth processes withdrawals to the same payment method used for your most recent deposit — this is an AML compliance requirement. If you need to withdraw to a different GCash number or bank account, contact ibeth's support team and complete the required verification process. ibeth's finance team will review the request on a case-by-case basis in line with PAGCOR's AML obligations.

ibeth offers a wide selection of slot games from leading providers popular with Filipino players, including JILI, Pragmatic Play, and other top studios. You'll find everything from classic 3-reel slots to multi-line video slots with progressive jackpots. Popular titles include high-volatility games favored by Filipino players hunting for big wins. Browse the full slots library in ibeth's Slot section.

Yes — sabong is one of ibeth's flagship offerings. ibeth provides live sabong betting, letting Filipino players wager on cockfighting matches from major sabong arenas in real time. The sabong section streams matches live with real-time odds. Sabong betting at ibeth is regulated under ibeth's PAGCOR license. You must be 21 or older and have a verified ibeth account to participate in sabong wagering.

Yes. ibeth is fully optimized for mobile play on both Android and iOS devices. You can access all ibeth games — slots, live casino, sabong, bingo, and sports betting — directly through your mobile browser without downloading a separate app. The ibeth mobile experience is designed for Philippine LTE and WiFi connections, with fast load times and touch-friendly controls.

RTP (Return to Player) varies by game and provider. Most slot games on ibeth from providers like JILI and Pragmatic Play have RTPs ranging from 94% to 97%. ibeth uses certified game engines from licensed providers — all game outcomes are determined by independently audited Random Number Generators (RNGs). The RTP for each game is typically displayed in the game's information or paytable screen.

Yes. ibeth's sportsbook covers Philippine Basketball Association (PBA) games, NBA, UFC, boxing, and other major international sports. Filipino bettors can place pre-game and live in-play bets on their favorite teams and fighters. Odds are updated in real time. Minimum bet amounts are displayed per market inside the ibeth sportsbook section. An active ibeth account with a funded PHP wallet is required.

ibeth offers a welcome bonus for new players upon their first qualifying deposit. The exact bonus amount and structure are displayed on the ibeth promotions page at the time of your registration. Welcome bonuses are subject to wagering requirements — meaning you need to wager the bonus a specified number of times before you can withdraw bonus-derived winnings. Always read the full promotion terms before claiming.

Wagering requirements specify how many times you must wager a bonus before the resulting winnings can be withdrawn. For example, a ₱1,000 bonus with a 20x wagering requirement means you must wager ₱20,000 in total bets before withdrawing. Progress toward wagering requirements is tracked in your ibeth account bonus section. Not all games contribute equally — slots may contribute 100% while live casino games may contribute less.

Yes. ibeth rewards regular players through its loyalty program, where consistent wagering earns you points that can be redeemed for bonus credits or cashback. Higher-tier players receive benefits such as faster withdrawal processing, dedicated account managers, exclusive promotions, and higher deposit and withdrawal limits. Details of ibeth's current loyalty tiers and earning rates are available in the Promotions section of your account.

Bonus eligibility varies by promotion. Some ibeth bonuses are specific to slot games, while others may be used across the sportsbook or sabong section. Each promotion clearly states which game categories are eligible and how much each category contributes toward wagering requirements. Check the specific promotion terms in your ibeth account or contact live chat support if you are unsure whether a game qualifies.

Yes. ibeth operates under a PAGCOR (Philippine Amusement and Gaming Corporation) license, which is the official government body that regulates online casino and sports betting operators in the Philippines. PAGCOR licensing means ibeth is subject to mandatory player protection standards, AML compliance, fair game certification, and regular regulatory audits. Filipino players can trust that ibeth operates within a legal and regulated framework.

The minimum age to register and play at ibeth is 21 years old, as mandated by PAGCOR regulations for casino-style gambling in the Philippines. This applies to all ibeth games — slots, live casino, sabong, bingo, and sports betting. ibeth verifies player age through KYC identity checks using Philippine government-issued IDs. Accounts belonging to players under 21 will be immediately closed and all gambling activity voided.

ibeth offers a self-exclusion tool that permanently suspends your account. Go to Account Settings, select Responsible Gaming, then choose Self-Exclusion. You can also request self-exclusion by contacting ibeth's 24/7 live chat support or emailing [email protected]. Once activated, your ibeth account is closed, re-registration under the same identity is blocked, and marketing communications are stopped. ibeth enforces self-exclusion through its KYC identity system.

Yes. ibeth's responsible gaming tools include daily, weekly, and monthly deposit limits and loss limits. These are configurable in your ibeth account settings under Responsible Gaming. Reducing a limit takes effect immediately. Increasing a limit requires a 24-hour cooling-off period to prevent impulsive decisions. ibeth also offers session time limits and cooling-off periods of 24 hours, 7 days, or 30 days for players who want a temporary break.

ibeth's Filipino-fluent customer support team is available 24 hours a day, 7 days a week via live chat — accessible directly inside your ibeth account. For non-urgent inquiries, you can email [email protected]. ibeth aims to respond to all email inquiries within 5 business hours and to resolve most live chat queries within minutes. Support covers account issues, payment queries, game technical problems, and responsible gaming requests.